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FAQ

Product

Period Care

How much can Rael pads absorb?

How long are Rael pads and liners?

How are Rael pads and liners different than other conventional products?

What causes period blood to smell unpleasant?

How safe is Rael?

Can I customize my subscription?

Where are Rael products made?

Skin Care

What are the benefits of using Rael Good Chemistry Advanced Antioxidant Serum?

When should the Good Chemistry Serum be used?

What is Fullerene?

Why is Fullerene one of the last ingredients listed in the Good Chemistry Serum?

Who should use Rael Good Chemistry Serum?

What are the benefits of using Rael Moisture Melt Snowball Hyaluronic Acid Concentrate?

What is in Rael H30 Hyaluronic Acid Complex?

How safe are Rael Beauty ingredients?

Do Rael Beauty products expire?

How Does Rael Beauty relate to the menstrual cycle?

Is the Good Chemistry Serum safe to use while pregnant?

How long does the Good Chemistry Serum last?

Order

Order

What is your shipping policy?

Where do you ship?

Can I modify my order?

How does the subscription process work?

Will my subscription be renewed automatically after I sign up?

Can I make changes in my subscription?

When do I need to make changes to meet the deadline of my next subscription?

Can I put my subscription on hold?

How do I track my package?

PAYMENT

PAYMENT

Which forms of payment are acceptable?

What is the exchange/return policy?

How do I cancel my subscription?

When will my credit card be charged?

How do you keep my personal information secure?

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